Privacy policy

Effective date: January 6, 2022

HeronTrack ("we", "us", "our") operates the www.herontrack.com website (hereinafter referred to as the "Service").

This page explains our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have regarding such data.

We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions, which are available at www.herontrack.com.

Definitions

  • Service: By Service we mean the www.herontrack.com website and the mobile and web applications operated by HeronTrack.
  • Personal Data: Personal Data means data relating to a living individual who can be identified from such data (or from such data and other information in our possession or likely to come into our possession).
  • Usage Data: Usage Data is collected automatically and is generated either by use of the Service or by the Service infrastructure itself (e.g., page view duration).
  • Cookies: Cookies are small files stored on your device (computer or mobile device).

Data collection and use

We collect several types of data for different purposes in order to provide you with our Service and to improve it.

Types of data collected

Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personal data may include, but is not limited to:

  • E-mail address
  • First and last name
  • Phone number
  • Cookies and Usage Data

Usage data

We may also collect information about how you access and use the Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location data

Location data collected automatically when you use our Services: If you choose to share your location with us, we automatically receive data about your precise location (e.g. latitude-longitude coordinates) whenever you use our Services (e.g. open our mobile applications, visit our website, etc.). If you choose to have background location in our Services, we will collect data about your location when you are not using the Applications and when the Applications are closed (as permitted by your device settings).

Tracking and cookie data

We use cookies and similar tracking technologies to track activity on our Service, and we retain certain information.

Cookies are low-volume data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, beacons and scripts are also used to collect and track information and to improve and analyze our Service.

You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some elements of our Service.

Examples of cookies we use :

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and settings.
  • Security Cookies. We use security cookies for security purposes.

Data usage

HeronTrack uses the data collected for various purposes:

  • To provide and maintain our Service
  • To let you know about changes to our Service
  • To enable you to use the interactive features of our Service whenever you wish
  • For customer support
  • To collect valuable or analytical data that will enable us to improve our Service
  • To monitor the use of our Service
  • To detect, prevent and solve technical problems

Data transfer

Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to - and stored on - computers located in a place where data protection legislation differs from that of the territory in which you reside.

If you reside outside Belgium and choose to provide us with information, please be aware that we transfer data, including Personal Data, to Belgium and process it there.

By accepting this Privacy Policy and then submitting this information, you consent to this transfer.

HeronTrack will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including with respect to the security of your data and other personal data.

Data communication

Legal requirements

HeronTrack may disclose your Personal Data if it believes in good faith that this is necessary to:

  • Fulfilling a legal obligation
  • Protect and defend the rights or property of HeronTrack
  • Preventing or investigating possible wrongdoing in connection with the Service
  • Ensure the personal safety of Service users and the public
  • Protecting yourself against civil liability

Data security

The security of your data is important to us. However, please remember that no method of data transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.

Service providers

We may engage third-party companies and individuals to facilitate the provision of our Service ("Service Providers"), provide the Service on our behalf, provide services related to the Service or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

Analysis

We may use third-party Service Providers to monitor and analyze the use of our Service.

    Google Analytics: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads in its own advertising network.You can prevent your activities within the Service from being made available to Google Analytics by installing the Google Analytics Opt out browser add-on. This plug-in prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit-related activities with Google Analytics.For more information about Google's privacy practices, please visit Google's Privacy Policy and Terms page:
    https://policies.google.com/privacy?hl=en

Links to other sites

Our Service may contain links to other sites that we do not operate. If you click on a third party link, you will be redirected to that third party's site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over, and accept no responsibility for, the content, privacy policies or practices of any third party sites or services.

Children's privacy

Our Service is not intended for persons under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to delete such information from our servers.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you by e-mail and/or by placing a prominent notice on our Service and we will update the "Effective Date" at the top of this Privacy Policy.

We recommend that you check this Privacy Policy periodically for any changes. Changes to this Privacy Policy will be effective when posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us:

  • By e-mail: info@herontrack.com
  • Visit this page on our website: https://herontrack.com/privacy-policy

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